 First Name:
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Last Name:
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School Name:
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Customer Number:
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Address:
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Phone:
Email:
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Product:
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Product Version:
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Workstation Operating System:
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Server Operating System:
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Product Type:
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What type of security program do you have?
Is the program installed on each workstation?
What is the path to your data?
Describe the exact error and the steps you took prior to getting the error.
Other Comments
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What browser are you using?
Is your data hosted by Renaissance Learning or on your own server?
Hosted Site URL
If your data is hosted by Renaissance Learning do we have your permission to log into your site if applicable?
Please answer
Describe the exact error and the steps you took prior to getting the error.
Other Comments
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What is the serial number of the unit you are having problems with?
Please give a description of your problem and the exact error message if you received an error.
Other comments
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