 First Name:
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Last Name:
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School Name:
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Customer Number:
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Address:
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Phone:
Email:
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Product:
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Product Version:
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Platform:
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Workstation Operating System:
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Network Operating System:
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What type of security program do you have?
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Is the program installed on each workstation's hard drive?
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What is the path to your data?
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Does the error appear on all workstations? If so, what are the errors?
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List the exact steps prior to the error.
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