Support

Enjoy peace of mind with Renaissance Service & Support.

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Renaissance Service & Support connects you with the people and resources to ensure that your software is performing optimally at all times. Use the list below to learn more about the services you need:

Knowledge Base:

Search for detailed, step-by-step solutions to common questions.

Download Center:

Get your AR quizzes, Accelerated Math libraries, updates, patches, utilities, and more.

Technical Services:

Affordable hosting, installation, consulting, training, technical support, and more.

System Requirements:

View the computer specifications you need to run your Renaissance software.

NEO Support:

NEO (AlphaSmart) Support is available in the Renaissance Learning Knowledge Base.

Product Safety:

Learn how to identify the manufacturers, location, and date of production for AccelScan 2210, NEO 2, and Renaissance Responder.

Product Tax & Warranty:

View sales tax, shipping fees, and warranty info.

Submit Questions:

Ask a question using the online form.