Personally Identifiable Information
As noted above, certain areas of our website may collect personally identifiable information ("PII"). The information collected usually consists of an individual's name, address, telephone number, email address, and school or district information. This information is required only when an individual wishes to pursue a business relationship with RLI such as receiving product information, or purchasing products from our online store. This information is collected, and stored in a secure, password-protected database that RLI keeps separate from its corporate website. RLI will not disclose this PII to any unrelated third party except when a third party is helping us pursue the business relationship initiated by the individual when the individual provided the PII; or when required by law. PII does not include anonymous information (i.e., without identification of the individual user) or demographic information not connected to an identified individual (See "Non Personal Information" below).
If your PII changes, you may correct that information by sending an email message to email@example.com and putting the word “UPDATE” in the subject line of the message.
When an RLI site does collect age information, and users identify themselves as under 13, the site will either block such users from providing PII, or will seek to obtain consent from parents for the collection, use, and sharing of their children's PII. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
Parents can change or revoke the consent choices previously made, and review, edit, or request the deletion of their children's PII by emailing firstname.lastname@example.org. If we change this privacy statement in a way that expands the collection, use, or disclosure of children's PII to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent's additional consent.
From time to time RLI sends out promotional and informational communications relying on PII it has collected. You will have the option of indicating your desire to receive or not receive this type of communication at the time of your provision of such information to RLI. You also will have the opportunity to opt-out of further communications when you receive them.
Current technology allows for tracking of other information originating from a user's computer, Internet Service Provider, or another originating network component. This information includes a user's IP address and domain information, as well as "cookie" information.
With regard to IP address and domain information, RLI uses a specialized computer system to record this data when a user visits our site. This information is only used to provide aggregate statistical information to help us keep the site functional and responsive, and to determine overall visitor usage patterns. This information is not utilized to try and identify specific individuals; however, we reserve the right to do so in cases of actual or suspected abuse of our software applications or website.
Our website does use "cookie" information to help provide an enhanced functional experience to those visiting the site. A cookie is a piece of data stored on the user's hard drive containing information about the user. Only specific cookie data elements helpful for operation of our site are accessed and utilized. We may use cookie information to determine ways that our website can be improved, but no PII is included in such activities, and this information is not shared with any third party. If a user rejects the cookie, the user may still use the site.
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